Shipping Policy
Welcome to MiniatureSpot! We’re happy you’ve chosen us for your miniature toy needs. Below is our detailed shipping policy to help answer any questions you may have about our shipping process.
Order Processing Time
- All orders are processed within 2-3 business days.
- Orders are not shipped or delivered on weekends or holidays.
- In the event of a high volume of orders, shipments may be delayed by a few days. If this occurs, we will contact you via email or phone.
Shipping Rates and Delivery Estimates
We offer a variety of shipping options:
- Standard Shipping: Free on orders over $79. Estimated delivery within 10-20 business days.
- Expedited Shipping: Flat rate of $10. Estimated delivery within 7-14 business days.
- Express Shipping: Calculated at checkout. Estimated delivery within 3-7 business days.
Important Note: Delivery times are estimates and do not take into account potential customs delays. For certain remote or rural locations, please allow for additional time.
International Shipping
- We ship globally! Please note that international shipping rates and delivery times may vary depending on the destination.
- Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Order Tracking
Once your order has been shipped, we will provide a tracking number via email, allowing you to track your package throughout the delivery process.
Shipping Restrictions
Some items cannot be shipped to international destinations due to size, customs regulations, or other constraints. If this affects your order, we will contact you immediately.
Missing or Lost Packages
- If you haven’t received your order within the estimated delivery time, please contact us at [your email] with your order number.
- We are not responsible for lost or stolen packages confirmed to be delivered to the address provided during checkout.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Returns Policy page.
Contact Us
If you have any questions regarding our shipping policy or need assistance, please contact our customer support team at sale@miniaturespot.com.
Thank you for shopping at MiniatureSpot! We appreciate your business and are committed to providing you with the best service possible.
Please customize this template to fit your specific business needs, such as pricing, delivery estimates, and contact details. Offering clear and comprehensive information will build trust and assure customers they are in good hands.
